Support
Do you need help with Cupboard? Email me@hellov1.com. We read every message. We usually reply within a few days.
Common questions
I didn’t get my confirmation email
Check your spam folder first. We send confirmation mail from no-reply@cupboard-app.com. If it does not arrive after a few minutes, email us. We will then confirm the account by hand.
I forgot my password
Go to cupboard-app.com/auth/forgot-password and enter your email. We will send you a link to set a new password. If it does not arrive after a few minutes, check your spam folder.
A place or a drink is wrong, or missing
You can submit a new place or a new branch from the app. We review every submission before it goes live. Something already on the map may be wrong, such as a closed shop, a bad address, or an out-of-date menu. Email us the name and the problem. We will fix it.
I own or run a café or a shop
You can claim your shop. A claim is free. Email me@hellov1.com from your business address, and name your shop and its branches. We verify each claim by hand.
After we verify you, we send you a link to your management page. There you manage your shop yourself: details, branches, hours, photos, and menu.
Reporting content or blocking someone
Cupboard has no public feed. You only see logs from friends that you have accepted. You can still report or block a user:
- Report a log: open the log, tap the … menu, then choose Report. Pick a reason and add any detail. We review reports. We remove content that breaks our terms.
- Block a user: open their profile, tap the … menu, then choose Block. A block hides their content from you and your content from them. It also removes the friendship.
If you see something urgent or unsafe, email me@hellov1.com. We will act on it.
Deleting your account
In the app: tap your avatar, open Account Settings, tap Delete Account, then confirm with Delete Forever.
Deletion is permanent. We remove your profile, logs, photos, and friend connections. There is no undo and no recovery period.
Privacy and terms
What we collect and why is in our Privacy Policy. The rules for using Cupboard are in our Terms of Service.